LiliHo provides an AI-powered virtual assistant that automates guest communication through WhatsApp, enabling real-time, personalized responses in over 150 languages. This tool reduces operational workload by streamlining interactions, allowing hospitality businesses to save over one hour per booking while maintaining high-quality service.
Funding
$158.8K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hospitality businesses face challenges in managing guest communications efficiently, especially with the increasing demand for instant responses and personalized service. Handling inquiries across multiple channels and languages can be time-consuming, leading to increased operational costs and potential delays in addressing guest needs.
Solution
LiliHo offers an AI-powered virtual assistant that automates guest communication via WhatsApp, providing real-time, personalized responses in over 150 languages. By integrating with property management systems (PMS), LiliHo instantly accesses property details to answer guest inquiries accurately. The platform streamlines interactions, reduces operational workload, and ensures consistent, high-quality service around the clock. LiliHo's AI continuously learns from each interaction, improving response accuracy and minimizing repetitive answers over time.
Target Audience
LiliHo primarily targets hospitality businesses, including hotels and property management companies, seeking to automate guest communication, reduce operational costs, and enhance guest satisfaction.
Features
- WhatsApp Business integration for seamless connectivity with guests
- Instant access to property details via PMS integration for quick and precise responses
- Automated, personalized conversations with human-like interaction
- Multilingual support in over 150 languages
- 24/7 guest support ensuring round-the-clock availability
- Unified inbox for tracking all guest communications in one place
- Automated flows for alerts and task automation
- Continuous learning from each interaction to improve response accuracy
- Guest validation via phone numbers for secure access to information
- Ability to enrich communications with placeholders, documents, and images