About Lightico

Lightico is a digital completion platform that automates customer journeys through e-forms, identity verification, document collection, and payment processing using no-code workflows and AI-driven document processing. This technology eliminates lengthy customer interactions by enabling seamless, mobile-first experiences that enhance efficiency and conversion rates for businesses across various industries.

```xml <problem> Many customer-facing processes require collecting eSignatures, verifying identities, gathering documents, and processing payments, often leading to fragmented and lengthy customer interactions. Traditional methods rely on multiple channels and manual steps, resulting in inefficiencies, increased costs, and a poor customer experience. </problem> <solution> Lightico offers a digital completion platform designed to streamline and automate customer journeys by consolidating key processes into a single, mobile-first experience. The platform leverages AI-driven intelligent document processing and no-code workflow automation to eliminate bottlenecks and accelerate completion times. By enabling real-time interactions and instant data capture, Lightico helps businesses improve efficiency, increase conversion rates, and enhance customer satisfaction. The platform's modular design allows businesses to tailor workflows to their specific needs, ensuring a seamless and compliant digital experience. </solution> <features> - No-code workflow engine for designing and automating customer-facing processes - AI-powered document processing for automated data extraction and validation - Mobile-first interface for seamless customer interactions on any device - Real-time eSignature capture with advanced security and compliance features - Integrated identity verification tools to prevent fraud and ensure regulatory compliance - Secure payment processing capabilities for instant and compliant transactions - Shared review and media sharing functionalities for enhanced collaboration - Salesforce integration for streamlined data management and workflow automation </features> <target_audience> Lightico primarily serves enterprise businesses in industries such as banking, auto finance, insurance, telecommunications, and healthcare, as well as business process outsourcers (BPOs) and legal teams. </target_audience> ```

What does Lightico do?

Where is Lightico located?

Lightico is based in East New York, United States.

When was Lightico founded?

Lightico was founded in 2014.

How much funding has Lightico raised?

Lightico has raised 15000000.

Location

East New York, United States

Founded

2014

Funding

15000000

Employees

125 employees

Major Investors

Capital One Ventures

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Lightico

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Executive Summary

lightico.com 10K+

Crunchbase

Founded 2014 – East New York, United States

Funding

Estimated Funding

$10M+

Major Investors

Capital One Ventures

Team (100+)

No team information available.

Company Description

Problem

Many customer-facing processes require collecting eSignatures, verifying identities, gathering documents, and processing payments, often leading to fragmented and lengthy customer interactions. Traditional methods rely on multiple channels and manual steps, resulting in inefficiencies, increased costs, and a poor customer experience.

Solution

Lightico offers a digital completion platform designed to streamline and automate customer journeys by consolidating key processes into a single, mobile-first experience. The platform leverages AI-driven intelligent document processing and no-code workflow automation to eliminate bottlenecks and accelerate completion times. By enabling real-time interactions and instant data capture, Lightico helps businesses improve efficiency, increase conversion rates, and enhance customer satisfaction. The platform's modular design allows businesses to tailor workflows to their specific needs, ensuring a seamless and compliant digital experience.

Features

No-code workflow engine for designing and automating customer-facing processes

AI-powered document processing for automated data extraction and validation

Mobile-first interface for seamless customer interactions on any device

Real-time eSignature capture with advanced security and compliance features

Integrated identity verification tools to prevent fraud and ensure regulatory compliance

Secure payment processing capabilities for instant and compliant transactions

Shared review and media sharing functionalities for enhanced collaboration

Salesforce integration for streamlined data management and workflow automation

Target Audience

Lightico primarily serves enterprise businesses in industries such as banking, auto finance, insurance, telecommunications, and healthcare, as well as business process outsourcers (BPOs) and legal teams.