Lightico is a digital completion platform that automates customer journeys through e-forms, identity verification, document collection, and payment processing using no-code workflows and AI-driven document processing. This technology eliminates lengthy customer interactions by enabling seamless, mobile-first experiences that enhance efficiency and conversion rates for businesses across various industries.
Funding
$15M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
COFounders
Product
Problem
Many customer-facing processes require collecting eSignatures, verifying identities, gathering documents, and processing payments, often leading to fragmented and lengthy customer interactions. Traditional methods rely on multiple channels and manual steps, resulting in inefficiencies, increased costs, and a poor customer experience.
Solution
Lightico offers a digital completion platform designed to streamline and automate customer journeys by consolidating key processes into a single, mobile-first experience. The platform leverages AI-driven intelligent document processing and no-code workflow automation to eliminate bottlenecks and accelerate completion times. By enabling real-time interactions and instant data capture, Lightico helps businesses improve efficiency, increase conversion rates, and enhance customer satisfaction. The platform's modular design allows businesses to tailor workflows to their specific needs, ensuring a seamless and compliant digital experience.
Target Audience
Lightico primarily serves enterprise businesses in industries such as banking, auto finance, insurance, telecommunications, and healthcare, as well as business process outsourcers (BPOs) and legal teams.
Features
- No-code workflow engine for designing and automating customer-facing processes
- AI-powered document processing for automated data extraction and validation
- Mobile-first interface for seamless customer interactions on any device
- Real-time eSignature capture with advanced security and compliance features
- Integrated identity verification tools to prevent fraud and ensure regulatory compliance
- Secure payment processing capabilities for instant and compliant transactions
- Shared review and media sharing functionalities for enhanced collaboration
- Salesforce integration for streamlined data management and workflow automation