Lighthouse is an AI-powered virtual receptionist for law firms that answers calls 24/7, screens callers against each firm's specific criteria, and connects qualified leads to attorneys in minutes. Every call is recorded, transcribed, and logged, with a graded report delivered to the team each morning. The service operates on a flat monthly rate based on call volume, with no per-minute metering or long-term contracts.
Funding
Funding not disclosed
Founders
Product
Problem
Law firms miss a significant portion of potential clients because they cannot consistently answer calls in real time. With a 28% missed-call rate in the legal sector and 81% of leads lost due to slow responses, firms that fail to connect with callers quickly often lose cases to competitors who pick up first.
Solution
Lighthouse provides an AI voice agent that answers a law firm's calls around the clock, screens each caller against the firm's custom criteria, and connects qualified leads to an attorney while the caller is still on the line. The system never gives legal advice and immediately hands off to a person when requested. Every call is recorded, transcribed, and analyzed, with a graded report delivered each morning that includes the full transcript, annotated moments, what was captured, what was escalated, and why. Firms can be up and running within one business day by sharing their screening criteria and forwarding their intake line.
Target Audience
Primary customers are law firms of all sizes that need reliable after-hours intake, overflow call handling, or consistent screening of incoming leads without pulling attorneys or paralegals into routine call management.
Features
- AI voice agent that answers calls 24/7, including nights, weekends, and overflow
- Custom screening criteria configured per firm at onboarding, with every decision logged for auditability
- Live handoff to an attorney in minutes for qualified callers, while unqualified callers are filtered out
- Full transcript and graded report for every call, with annotated moments and escalation reasoning
- Flat monthly pricing based on call volume, with no per-minute metering and no long-term contract
- One-business-day setup: firms share screening criteria and forward their intake line