Levio Health provides a unified, GDPR‑aligned platform for outpatient mental health clinics that automates phone triage, streamlines consultations, and maintains a single, clinician‑validated patient record. Its AI‑driven voice triage answers calls 24/7, captures standardized intake data, and generates structured triage packets, reducing front‑desk bottlenecks and documentation errors. The system also integrates with payers, pharmacies, and e‑prescriptions, helping practices lower burnout, retain patients, and increase new patient intake.
Funding
Funding not disclosed
Founders
Product
Problem
Outpatient clinics often struggle with fragmented patient communications, requiring separate phone answering, manual intake documentation, and disjointed data sharing among clinicians, payers, and pharmacies. This fragmentation leads to inefficient front‑desk workflows, increased clinician burnout, and higher rates of patient drop‑out.
Solution
Levio Health provides a single, GDPR‑aligned platform that consolidates phone answering, AI‑driven voice triage, consultation management, and post‑visit follow‑up into one continuous patient record. The AI triage component answers calls 24/7, captures a standardized intake, and delivers a structured triage packet to the front desk, eliminating bottlenecks and reducing manual data entry. Clinicians receive automatically coded and documented information, enabling accurate billing and streamlined referrals. The unified record is shared securely with payers and pharmacies, supporting seamless claim processing and e‑prescription workflows. By automating routine tasks and centralizing data, Levio Health reduces clinician workload, improves patient retention, and accelerates practice growth.
Target Audience
Levio Health is aimed at outpatient clinics and multispecialty practices that need to streamline front‑desk operations, improve documentation accuracy, and maintain continuous patient engagement.
Features
- 24/7 AI voice triage that answers every call, captures a standard intake, and generates a structured triage packet
- Automatic coding and documentation of intake data for accurate billing and referral generation
- Single GDPR‑aligned patient record that synchronizes data across clinicians, payers, and pharmacies
- Integrated workflow for claim submission and e‑prescription handling within the same hub
- Real‑time patient follow‑up tools that keep patients engaged between visits and provide clinicians with pre‑visit assessment data
- EU‑hosted infrastructure ensuring data residency and compliance with privacy regulations