NANCI provides a clinician‑controlled AI platform that engages patients throughout care transitions, improving compliance and reducing unnecessary phone calls, prior‑authorization work, and re‑admissions. By delivering proactive updates and personalized guidance, the solution helps healthcare systems and payers lower costs, preserve revenue, and achieve better clinical outcomes, with reported 30‑50% reductions in inbound calls and higher patient satisfaction scores.
Funding
Funding not disclosed
Founders
Product
Problem
Patients transitioning between care settings often experience gaps in communication, medication adherence, and follow‑up instructions, leading to higher rates of readmissions, increased provider workload, and lower satisfaction.
Solution
Nanci offers a clinician‑controlled AI platform that automates post‑discharge engagement. The system sends proactive updates, medication reminders, and alerts about potential complications directly to patients via a mobile app. Clinicians retain full control, customizing messaging and monitoring compliance through a secure dashboard. By keeping patients regularly engaged, the platform reduces inbound phone calls, lowers prior‑authorization and fax volume, and enables earlier detection of issues that could lead to readmission. The result is streamlined provider workflows, cost savings for health systems and payers, and improved patient satisfaction.
Target Audience
Primary customers are hospitals, health systems, and integrated payer organizations that manage post‑acute care transitions and seek to improve outcomes while reducing operational costs.
Features
- AI‑driven messaging engine that delivers personalized care transition instructions and medication reminders
- Clinician‑managed content library allowing providers to tailor updates and alerts for each patient
- Real‑time compliance tracking dashboard with alerts for missed doses or emerging complications
- Integration hooks for electronic health record systems to pull discharge data and push engagement metrics
- Secure, HIPAA‑compliant mobile app for patients with push notifications and two‑way communication
- Analytics reporting that quantifies reductions in phone calls, prior‑authorization costs, and readmission rates