Lavender Health provides an AI‑driven revenue cycle management platform for dental practices that automates eligibility verification, claim submission, and payment posting. The system predicts and prevents claim denials, integrates with any dental EHR via standard APIs, and offers real‑time analytics on collections and denial trends. Practices pay a monthly subscription plus a transaction fee tied to revenue collected.
Funding
Funding not disclosed
Founders
Product
Problem
Dental practices spend significant staff time on insurance verification, claim submission, and payment posting, leading to high denial rates, delayed reimbursements, and limited visibility into revenue performance. Manual processes also create bottlenecks that prevent clinics from focusing on patient care.
Solution
Lavender Health delivers an AI‑driven revenue cycle management (RCM) platform that automates every step from patient intake to final payment. Machine‑learning models analyze payer rules and historical claim patterns to predict and prevent denials before submission. The system performs real‑time eligibility checks, flags pre‑authorization requirements, and automatically files secondary insurance claims. Accepted claims are posted to the practice management system within 24 hours, and daily reconciliation dashboards surface speed‑to‑collect, outstanding balances, and denial trends. The solution integrates with any dental EHR via standard APIs, eliminating the need for custom interfaces. By offloading routine billing tasks, practices can reallocate staff to higher‑value activities such as treatment planning and patient engagement.
Target Audience
The primary customers are independent dental practices and multi‑location dental groups that manage their own billing operations or seek to augment existing billing teams.
Features
- AI‑powered eligibility verification that cross‑references patient history, payer benefit limits, and pre‑auth rules in seconds
- Predictive denial engine that scores each claim against millions of historical data points and suggests corrective edits before submission
- Automated claim generation, submission, and secondary‑insurance filing through HL7/FHIR‑compatible APIs
- Real‑time EOB/ERA ingestion with same‑day payment posting, automated reconciliation, and EFT enrollment for all major payers
- Daily analytics dashboard displaying collection rates, payer‑specific speed‑to‑collect, and denial root‑cause insights
- Role‑based access controls and end‑to‑end encryption to meet HIPAA and SOC 2 compliance standards
- Cloud‑native architecture with scalable compute resources, ensuring 99.9 % uptime and rapid onboarding (7‑10 days)
- Optional AI financial advisor module that provides cash‑flow forecasts and investment recommendations based on practice revenue trends