Lassie
Lassie is an AI-powered administrative assistant for dental and medical practices that automates back-office work like payment posting, EFT reconciliation, and claim follow-up. The platform handles 98% of payment posting autonomously, integrates with existing practice management systems, and is trusted by over 700 doctors' offices. It keeps doctors informed through a conversational interface and escalates complex issues for human review.
- AI Agents
- Healthcare Technology
- Artificial Intelligence
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Dental and medical practices spend significant time on repetitive administrative work such as payment posting, EFT reconciliation, and claim follow-up. This manual busywork diverts doctors and staff from patient care and slows down revenue cycles.
Solution
Lassie provides an AI-powered administrative assistant that automates the back-office workflow for dental and medical practices. The platform enrolls electronic payments, reconciles EFTs against insurers, patients, and claims, and posts payments directly into the practice management system. Lassie handles 98% of payment posting autonomously, learns from each interaction to reduce the need for human input over time, and keeps doctors informed through a conversational interface. When complex issues arise, Lassie escalates them for human review while continuing to close the books and manage follow-up work.
Target Audience
Primary customers are dental and medical practices, with over 700 doctors' offices currently using the platform. The solution is designed for practices that want to reduce administrative burden without changing their existing systems.
Features
- Autonomous payment posting with 98% of transactions handled without human intervention
- Automated EFT enrollment and management, eliminating paper-based payment processing
- Intelligent reconciliation that matches payments to insurers, patients, and claims
- Conversational AI interface that answers questions about claims and practice performance
- Integration with existing practice management systems without requiring workflow changes
- Continuous learning that reduces required human input as the system processes more data
- Automated book closing and reporting for end-of-period financial management