Koyo is a telehealth platform connecting Nigerians with licensed doctors through private chat, providing medical answers, treatment plans, and referrals in minutes. The service offers both monthly subscription plans covering up to two dependants and pay-per-consultation options, with doctors responding in under two minutes on average. Koyo addresses the gap between costly hospital visits and unreliable self-medication by making professional healthcare guidance accessible from home.
Funding
Funding not disclosed
Founders
Product
Problem
Many Nigerians face significant barriers to timely medical care, including long hospital queues, traffic, high consultation costs, and limited access to specialists. This often leads people to self-medicate, rely on chemists, or guess with online searches, which can result in wrong diagnoses, ineffective treatments, and costly health complications that could have been prevented with early professional guidance.
Solution
Koyo provides a mobile telehealth platform that connects users with licensed, MDCN-certified Nigerian doctors through private chat consultations. Patients can describe their symptoms and receive a response from a doctor in as little as two minutes, without needing to travel or book appointments days in advance. The service delivers written treatment plans, prescriptions when appropriate, and referrals for in-person care when necessary. Koyo supports ongoing care for chronic conditions, family health questions, and after-hours concerns, with doctors available 24/7. The platform is designed to be private and practical, allowing users to ask sensitive questions from home, work, or anywhere they feel comfortable.
Target Audience
Primary customers are individuals and families in Nigeria who need accessible, affordable medical guidance, including those managing chronic conditions, parents seeking pediatric advice, and people who cannot afford traditional private healthcare or face long hospital wait times.
Features
- Private chat consultations with licensed Nigerian doctors, available 24/7 with typical response times under two minutes
- Written treatment plans, prescriptions, and referrals provided within the chat interface
- Monthly subscription plans covering unlimited consultations for the user plus up to two dependants
- Pay-as-you-go single consultation option for users who need occasional care
- In-house specialists with over 40 years of combined clinical experience across multiple medical fields
- Support for chronic condition management, including follow-up conversations where doctors review patient history
- Family-focused care model allowing one plan to cover multiple household members
- Emergency guidance for after-hours concerns, including medication safety checks and symptom triage