Kouper provides an enterprise-grade platform utilizing Voice AI and SMS AI for automated patient engagement and care navigation. This system handles inbound triage and outbound proactive outreach, including scheduling and medication reminders, to improve patient outcomes and reduce readmissions. The platform integrates with existing EHRs to strengthen network integrity by ensuring timely patient attachment to necessary follow-up care.
Funding
$3.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Following hospital discharge, patients often face challenges in navigating complex care plans, leading to poor adherence and increased risk of readmission. Care teams struggle to maintain consistent communication and track patient progress, resulting in fragmented care and missed opportunities for intervention. Existing methods for capturing health equity data and identifying care gaps are often manual and inefficient.
Solution
Kouper Health offers a transition-of-care platform that integrates directly with electronic health records (EHRs) to facilitate personalized patient engagement and streamline care coordination. The platform leverages machine learning to tailor patient outreach and support based on individual needs and risk factors. By automating the capture of health equity data and care gap information through audio and text messages, Kouper Health enables care teams to proactively address potential issues and ensure timely follow-up. The platform also facilitates direct communication between patients and providers, fostering a seamless network experience and improving overall care management.
Target Audience
Kouper Health primarily targets hospitals, health systems, and provider networks seeking to improve patient outcomes, reduce readmissions, and enhance care coordination following hospital discharge.
Features
- Direct EHR integration with major systems like Athena, Cerner, Epic, and Meditech via API ingestion.
- AI-powered agents for automated patient outreach, including scheduling, reminders, and transportation assistance.
- Machine learning algorithms to personalize patient engagement and identify high-risk individuals.
- Real-time patient risk stratification and personalized outreach campaigns.
- Automated capture and structuring of health equity and care gap data via audio and text messages.
- Secure and compliant platform meeting SOC 2 Type 2 standards for data protection.
- Real-time dashboards providing insights into referral pathways, follow-up appointment rates, and care gaps.