Kontainers provides a cloud-based platform that enables freight forwarders and shipping lines to automate the quoting, rating, and booking processes for shipments. This solution enhances customer experience by offering on-demand access to competitive rates and streamlined booking, addressing the need for digital visibility and self-service in logistics.
Funding
Funding not disclosed
Founders
Product
Problem
Freight forwarders and shipping lines face challenges in meeting customer expectations for online visibility, real-time communication, and self-service access to shipment information. Traditional methods often involve manual processes for quoting, rating, and booking, leading to inefficiencies and increased operational costs.
Solution
Descartes Kontainers provides a cloud-based platform designed to digitize the quoting, rating, and booking processes for logistics service providers. The platform enables freight forwarders and carriers to offer customers on-demand access to competitive rates and streamlined booking experiences through a branded, customer-facing portal. By automating rate management and providing seamless connectivity to freight forwarder TMS platforms, Descartes Kontainers helps to reduce labor costs, increase quote-to-book ratios, and improve overall shipment margins. The solution also facilitates upselling of high-margin add-on services and enables sales teams to win back lost clients through a digital sales platform.
Target Audience
The primary target audience includes freight forwarders, shipping lines, and other logistics service providers seeking to digitize their customer experience and streamline booking processes.
Features
- Cloud-based platform for on-demand quoting, rating, and booking
- Branded customer portal for a consistent user experience
- Automated rate management to ensure competitive pricing
- Seamless integration with freight forwarder TMS platforms
- Digital sales platform to increase revenue and win back clients
- Tools to upsell high-margin add-on services