Konfi
Konfi is an AI agent that engages event attendees directly through messaging channels like WhatsApp and Telegram, answering questions about agendas, speakers, and logistics while facilitating networking. The platform provides organizers with a dashboard offering insights into attendee behavior, popular topics, and engagement metrics, and includes a human handoff feature for complex requests. Built on large language models, Konfi prioritizes privacy by not training on conversations and requiring opt-in for its attendee directory.
- Events
- AI Agents
- Artificial Intelligence
- Software Only
- Data & Analytics
Funding
Founders
Founder details are not available yet.
Product
Problem
Event attendees often struggle to find relevant information, navigate schedules, and connect with the right people, leading to a fragmented and overwhelming experience. Organizers lack real-time visibility into attendee needs and engagement, making it difficult to measure success and improve future events.
Solution
Konfi is an AI agent that acts as a conversational interface for events, directly engaging with attendees through messaging channels like WhatsApp and Telegram. It answers questions about the agenda, speakers, and logistics, and can facilitate networking by helping users find and connect with other attendees. The platform provides organizers with a dashboard that offers insights into attendee behavior, popular topics, and engagement metrics, enabling data-driven decisions. Konfi also includes a human handoff feature, escalating complex requests to the event team, and prioritizes privacy by not training on conversations and requiring opt-in for the attendee directory.
Target Audience
Primary customers are event organizers, including conference producers, trade show managers, and community leaders, who want to improve attendee experience and gain actionable insights. The end users are the attendees who interact with the AI assistant for information and networking.
Features
- AI-powered chat assistant available on popular messaging channels (WhatsApp, Telegram, email) for attendee support and guidance
- Organizer dashboard with analytics on attendee engagement, popular questions, and networking activity, including top networkers and sponsor performance
- Human handoff feature that escalates complex or unresolved queries to the event team
- Knowledge-base tooling for organizers to manage event information and ensure accurate responses
- Opt-in attendee directory for professional networking, with privacy controls preventing unsolicited contact and by-construction inability to enumerate the attendee list
- Broadcast and reminder tools for organizers to send targeted announcements and updates
- Built on large language models with AI transparency disclosures, and conversations are not used to train AI models
- Cross-event memory on Konfi-operated channels, allowing the assistant to remember attendee preferences across events
- Runs on EU infrastructure (Hetzner, Germany/Finland) with data processing agreements covering subprocessors like 360dialog, Infobip, and Mailgun