Konfeti is an AI platform that integrates with Klaviyo to capture and score real‑time intent signals from calls, tickets, and messages, automatically triggering the appropriate Klaviyo flows and segments. By converting every conversation into actionable buying intent, it boosts Klaviyo‑attributed revenue by up to 40% and reduces manual support tickets by 50%.
Funding
Funding not disclosed
Founders
Product
Problem
eCommerce brands struggle to capture and act on real‑time buying intent from customer conversations such as calls, support tickets, and messages, causing missed upsell and recovery opportunities and leading to lower revenue from their existing Klaviyo marketing stack.
Solution
Konfeti integrates with Klaviyo and uses AI to listen to every 1:1 customer interaction, extracting and scoring intent signals in real time. Each scored signal automatically triggers the appropriate Klaviyo flow or segment—such as cart recovery, win‑back, replenishment, or support follow‑up—without manual intervention. The platform continuously rebuilds hyper‑personalized AI segments every minute, ensuring messages are sent when customers are most ready to buy. AI‑driven voice agents can also initiate outbound calls to engage cart abandoners and dormant buyers, turning support tickets into revenue decisions. By automating intent‑based routing, Konfeti lifts Klaviyo‑attributed revenue by 40% + on existing seats while reducing manual support workload.
Target Audience
Primary customers are mid‑size to large eCommerce brands that use Klaviyo for email/SMS marketing and want to increase revenue from existing traffic without adding new marketing seats.
Features
- Real‑time AI listening and transcription of calls, tickets, and chat messages to capture intent signals
- Automatic scoring of intent and instant triggering of Klaviyo flows and dynamic segments
- Minute‑by‑minute rebuilding of personalized 1:1 AI segments per product, intent level, and lifecycle stage
- AI voice agents that place outbound follow‑up calls for cart recovery, win‑back, and replenishment
- Seamless one‑click Klaviyo integration with no code changes or data migration
- Dashboard showing intent‑driven revenue lift and reduction in manual support tickets