Koko
Koko partners with social media platforms to deliver evidence-based mental health support directly within digital spaces where young people already spend their time. The service combines 5-10 minute single-session interventions with AI-mediated anonymous peer support, reporting that 88% of users find it helpful and reaching over 10 million people across 199 countries.
- Digital Health
- Healthcare Technology
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Youth are facing mental health challenges at an unprecedented rate, driven by school stress, social pressure, and global events. Most young people struggling do not get the help they need—either because they don't know where to go or they're afraid to ask, and social platforms were not built to solve mental health problems.
Solution
Koko partners with online platforms and social media companies to meet young people where they already are online, providing evidence-based mental health solutions at no cost, with no wait, and no judgment. The service offers single-session interventions—5-10 minute self-guided trainings addressing specific challenges—and AI-mediated peer support, where users receive brief, anonymous messages of hope from peers. Koko leverages AI to ensure safety and support of user interactions, and partners integrate the service directly into their digital environments to create safer spaces. The platform reports that 88% of users find the service helpful, with over 10 million people reached across 199 countries and a support interaction occurring every 90 seconds.
Target Audience
Primary customers are social media platforms and online communities seeking to support young users' mental health, ultimately serving youth aged 13-24 who are active on these platforms and struggling with mental health challenges.
Features
- Single-session interventions (SSIs) providing 5-10 minute self-guided evidence-based trainings for challenges like mood regulation, body image, and self-harm
- AI-mediated peer support that matches struggling users with anonymous messages of hope from peers, with AI ensuring safety and quality of interactions
- Direct platform integration partnerships with social media companies, embedding support into existing digital spaces without requiring users to leave the site
- Evidence-based approach backed by world-class research, with measurable outcomes: +70% increase in hopefulness, +50% improvement in body image, and 25% reduction in suicidal ideation among users
- Free-to-user model with no cost, no wait, and no judgment, reducing barriers to accessing mental health care