Knowledge Suite provides a no‑code AI agent that can be embedded on any website or app to answer visitor questions using a business’s own content. By uploading documents or linking to existing sites, the agent trains instantly and delivers cited, real‑time responses through a customizable answer bar, bubble widget, or collaborative knowledge page, helping capture leads and reduce support friction 24/7.
Funding
Funding not disclosed
Founders
Product
Problem
Websites often fail to convert visitors because users cannot quickly find answers to their questions, leading to high bounce rates. Additionally, a company's knowledge is scattered across multiple sources, resulting in inconsistent information and repetitive manual support effort.
Solution
Knowledge Suite provides an AI-powered answer bar, chat bubble, and collaborative page that can be embedded on any website with a single line of code. The platform trains a Retrieval‑Augmented Generation (RAG) agent on the business’s own documents, FAQs, and website content, delivering instant, cited responses. It also captures leads, schedules meetings, creates support tickets, and can trigger custom API actions, enabling the agent to complete tasks rather than just answer questions. The solution operates 24/7, requires no coding or AI expertise, and integrates with major large‑language models such as Anthropic Claude, Google Gemini, and OpenAI GPT‑4o.
Target Audience
Primary customers are support, sales, and customer‑success teams at SMBs and mid‑market businesses that need to provide instant, accurate answers and automate routine actions on their public‑facing websites.
Features
- One‑click embedding of a chat widget or standalone page via a single script tag, compatible with Webflow, WordPress, Shopify, and custom sites
- Rapid training on uploaded PDFs, DOCX, TXT, Markdown, or crawled website URLs using RAG to provide grounded, citation‑backed answers
- Built‑in lead capture forms and CRM sync, plus automated scheduling, ticket creation, and custom API actions (e.g., Stripe, Calendly, Zendesk)
- Multilingual response capability with automatic language detection
- Real‑time conversation analytics, gap identification, and seamless human handoff with full context
- Secure data handling: encryption in transit and at rest, workspace‑level access controls, and no training of foundation models on customer data
- Automatic model selection across Claude, Gemini, and GPT‑4o, with the option to pin a specific model