klikit provides an all-in-one point-of-sale and business management platform that integrates online and offline sales channels for restaurants. The solution reduces operational tasks by 43% and increases gross revenue for online delivery by 1.5 to 2 times, addressing inefficiencies in order management and customer engagement.
Funding
$9.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
WPFounders
Product
Problem
Restaurants often struggle with fragmented systems for managing online and offline sales, leading to operational inefficiencies and lost revenue opportunities. Juggling multiple platforms for point-of-sale, online ordering, delivery management, and customer relationship management creates complexity and increases the risk of errors. This disconnected approach hinders a restaurant's ability to optimize operations and provide a seamless customer experience.
Solution
klikit offers an all-in-one point-of-sale (POS) and business management platform designed to integrate online and offline sales channels for restaurants. The platform streamlines operations by consolidating order management, menu updates, and data reconciliation into a single dashboard accessible on desktop and mobile devices. By enabling direct online ordering through a customizable webshop, klikit helps restaurants reduce commission fees and capture valuable customer data. The integrated system also facilitates efficient call center dispatch, table reservations, and the creation of loyalty programs, enhancing both staff productivity and customer engagement.
Target Audience
klikit is designed for restaurants, QSR chains, subscription meal services, and food courts seeking to streamline operations, increase sales, and improve customer engagement across online and offline channels.
Features
- Unified dashboard for managing digital, delivery, and in-store orders
- Customizable webshop for direct online ordering and customer data capture
- Integrated reservation system with online booking and management tools
- Call center dispatch tools to improve phone order efficiency
- Loyalty program and promotion management features
- Real-time reporting and data analytics for performance monitoring
- Menu management tools for quick updates across all channels
- Integrations with third-party delivery platforms