Klart AI provides an enterprise-grade AI assistant that integrates with internal tools like Slack and Microsoft Teams to deliver real-time, accurate responses to both internal and external queries. This solution enhances workplace productivity by automating information retrieval and reducing the volume of customer support tickets, while ensuring data privacy and compliance with regulations like GDPR and CCPA.
Funding
$30K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Enterprise teams often struggle to efficiently access and utilize internal knowledge scattered across various tools and databases, leading to wasted time and duplicated effort. Employees spend significant time searching for information, and customer support teams face challenges in quickly resolving queries, resulting in decreased productivity and customer satisfaction.
Solution
Klart AI offers an AI assistant that connects to a company's internal knowledge base and tools, providing real-time, accurate answers to internal and external queries. By integrating with platforms like Slack, Microsoft Teams, and WhatsApp, Klart AI enables employees and customers to access information directly within their existing workflows. The platform employs a serverless Retrieval-Augmented Generation (RAG) architecture and a fact-checking system to ensure responses are up-to-date, reliable, and fully referenceable. This allows for automated information retrieval, reduced customer support ticket volume, and improved overall workplace efficiency.
Target Audience
Klart AI primarily targets enterprise teams, including HR, IT, customer support, operations, and project management, seeking to improve knowledge accessibility and streamline workflows.
Features
- Serverless RAG architecture for retrieving relevant information from connected knowledge sources
- Fact-checking system to verify the accuracy and reliability of AI-generated responses
- Integration with popular collaboration platforms like Slack, Microsoft Teams, and WhatsApp
- Multilingual search capabilities to support diverse global users
- Granular permission controls to regulate information visibility based on user roles
- Instant knowledge updates to ensure real-time accuracy and relevance
- Customizable AI agents for specific use cases, such as HR, IT, customer support, and project management
- Compliance with GDPR and CCPA, ensuring data privacy and security