Kiteup.ai provides an AI teammate for distributors that automates order entry, quoting, and margin auditing by reading orders from email, WhatsApp, or PDF and writing them directly into the ERP. The platform flags pricing errors, below-cost lines, and credit limit breaches in real time, while also catching missed credit notes and duplicate invoices. It operates in three modes—shadow, confidence-gated, and autonomous—so distributors can scale automation at their own pace.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- Software Only
Funding
Founders
Product
Problem
Distributors manually key in up to 80% of incoming orders, leading to error rates of 4–7% and an average of 15 minutes spent per order entry. These errors compound quietly across every order and supplier, costing a £15M wholesaler roughly £200K per year—about 1.3% of revenue—while valid credit notes often go unraised and margin-negative lines ship unnoticed.
Solution
Kiteup.ai provides an AI teammate that reads incoming orders from email, WhatsApp, PDF, or voice, prices every line, audits margins, and writes completed sales orders directly into the distributor's ERP. The platform checks each line against agreed supplier terms, flags below-cost or margin-negative items before shipment, and automatically raises credit notes for delivery shorts or overcharges. It operates in three modes—shadow, confidence-gated, and autonomous—so distributors can start with read-only monitoring and gradually grant the system authority to act on routine work. Every action is logged with the underlying data and reason, and users can override any decision or adjust confidence thresholds at any time.
Target Audience
Primary customers are wholesale distributors in food, beverage, and similar industries that process high volumes of orders through email, WhatsApp, or PDF and rely on ERPs like SAP B1, Sage, or NetSuite for their operations.
Features
- Multi-channel order ingestion from email, WhatsApp, PDF, spreadsheets, and voice, with fuzzy product matching that resolves phrases like "the usual Sancerre" to the correct SKU at 98% confidence
- Real-time margin and pricing checks that flag below-cost lines and supplier overcharges before orders ship or payments run
- Automated credit note generation for delivery shorts and duplicate invoice detection, with recovery tracking per supplier
- Credit limit monitoring that flags orders breaching account thresholds before confirmation
- Quote building with tier pricing and current costs applied, ready to send in under a minute
- Three deployment modes—shadow, confidence-gated, and autonomous—with configurable thresholds and full audit logging for every action
- Integration with SAP B1, Sage, NetSuite, Dynamics, custom in-house APIs, and legacy databases, with no migration required