Kinetik provides a software suite that digitizes and connects the Non-Emergency Medical Transportation (NEMT) ecosystem, facilitating interoperability among health plans, transportation brokers, healthcare providers, and transportation providers. This platform enhances operational efficiency, reduces patient no-shows, and streamlines claims processing, ultimately improving the member experience and lowering administrative costs.
Funding
$19.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.


Founders
Product
Problem
The non-emergency medical transportation (NEMT) industry faces challenges with fragmented communication, manual processes, and inefficient claims management, leading to increased administrative costs and potential revenue loss for transportation providers. Healthcare providers also struggle with patient no-shows due to transportation issues, while health plans need better visibility into transportation benefit utilization and ways to control costs.
Solution
Kinetik offers a software suite designed to digitize and connect the NEMT ecosystem, creating interoperability between health plans, transportation brokers, healthcare providers, and transportation providers. The platform streamlines operations by automating scheduling, booking, and credentialing, while also providing tools for managing transportation benefits and improving member experience. Kinetik's Revenue Cycle Management (RCM) solutions further enhance efficiency by simplifying claim submissions, accelerating payment cycles, and uncovering lost revenue through reconciliation. By providing end-to-end visibility and connectivity, Kinetik reduces administrative burdens, minimizes patient no-shows, and optimizes transportation benefit utilization for all stakeholders.
Target Audience
Kinetik serves health plans seeking to efficiently manage transportation benefits, healthcare providers aiming to reduce patient no-shows, transportation brokers looking to streamline operations, and NEMT providers wanting to improve cash flow and reduce administrative burdens.
Features
- Trip Scheduler: Simplifies scheduling, booking, and credentialing for NEMT services.
- Trip Assistant: Connects the NEMT network, providing real-time visibility into transportation.
- Revenue Cycle Management (RCM): A single platform for clean claim submission and revenue tracking.
- RCM Pro: A white-glove NEMT billing service where Kinetik's experts manage the billing process.
- Online platform for generating and submitting claims to over 3100 payors, including Medicare, Medicaid, and commercial insurance.
- Reconciliation tools to uncover lost revenue and ensure accurate payment processing.
- Automated resubmission of rejected claims.
- Custom reporting for simplified auditing and compliance.