Kiko Live is a digital platform that empowers neighborhood retailers to manage and fulfill home delivery orders through the ONDC network, utilizing a user-friendly app for order tracking and customer engagement. By enabling local shops to offer a quick commerce experience, Kiko Live increases their product visibility and order volume without requiring additional investment.
Funding
$3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Local retailers often struggle to compete with larger e-commerce platforms due to limited resources for managing online orders, deliveries, and customer engagement. Many lack the technological infrastructure to efficiently handle home delivery requests and expand their customer base beyond their immediate vicinity.
Solution
Kiko Live is a platform designed to empower local retailers by providing tools to manage and fulfill home delivery orders through the Open Network for Digital Commerce (ONDC). The platform offers a user-friendly application that allows retailers to track orders, manage inventory, and engage with customers. By leveraging the ONDC network, Kiko Live enables local shops to offer a quick commerce experience, increasing product visibility and order volume without requiring significant upfront investment in technology or logistics. The platform focuses on streamlining order fulfillment and ensuring high fill rates, comparable to quick commerce providers.
Target Audience
The primary target audience is local retailers, including grocery stores, pharmacies, stationery shops, and other neighborhood businesses, seeking to digitize their operations and offer home delivery services.
Features
- Order management dashboard for tracking new, processing, and completed orders
- Integration with the ONDC network to expand product visibility across multiple buyer applications
- Tools for managing product catalogs, pricing, and inventory
- Customer communication features for providing order updates and addressing inquiries
- Delivery management tools for coordinating and tracking delivery personnel
- Analytics dashboard for monitoring sales performance and identifying growth opportunities
- Digital ledger functionality for creating and tracking customer orders