Kestrel offers a platform that dynamically updates product documentation based on product releases and user interactions. By automatically adapting help content, Kestrel ensures documentation remains accurate and relevant, reducing support requests and improving user experience.
Funding
Funding not disclosed
Founders
Product
Problem
Product teams often struggle to keep documentation up-to-date with frequent code releases, leading to outdated help content, increased support requests, and reduced user adoption of new features. Manually updating documentation across multiple formats and platforms is time-consuming and prone to errors. This disconnect between product updates and user knowledge creates a significant product knowledge gap.
Solution
Kestrel is an AI-powered platform that automatically generates and updates product documentation in real-time, ensuring that help content evolves with every code push. By recording product walkthroughs, Kestrel instantly creates clean documentation, GIFs, and other content formats suitable for help centers, knowledge bases, chatbots, and internal documentation. The platform learns a team's documentation style and automatically formats content accordingly, maintaining consistency without manual effort. Kestrel enables product teams to bridge the product knowledge gap, empowering sales, support, and customers with accurate and readily accessible information.
Target Audience
Kestrel is designed for product teams, particularly in software companies, who release features frequently and need to maintain accurate and up-to-date documentation for their users and internal teams.
Features
- AI-powered documentation generation from screen recordings of product walkthroughs
- Automatic content formatting and styling based on team preferences
- Support for multiple content formats, including documentation, GIFs, chatbot answers, and email content
- Real-time updates to documentation triggered by code releases
- Integration with help centers, knowledge bases, and communication platforms like Slack
- Version control and history tracking for documentation updates