Kenyt develops an AI-powered conversational engagement platform that automates customer interactions across multiple channels, enhancing lead capture and qualification processes. The platform addresses low lead conversion rates and inefficient follow-ups by providing 24/7 personalized engagement through virtual assistants, significantly increasing the quality of leads and accelerating sales cycles.
Funding
$400K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle with low lead capture rates, inconsistent lead follow-up, and extended sales cycles due to inefficient customer engagement strategies across multiple channels. Web visitors often don't share their information because of a lack of personalized engagement, irrelevant information, and delayed responses to queries.
Solution
Kenyt provides an AI-powered conversational engagement platform that automates and personalizes customer interactions across various channels, addressing inefficiencies in lead capture and qualification. The platform uses AI agents to engage prospective buyers and customers 24/7, providing personalized, human-like conversations. By plugging communication gaps in digital engagement, Kenyt helps businesses accelerate marketing, pre-sales, sales, and support funnels. The AI agents are trained for different industries and can be customized to existing workflows, ensuring relevant and prompt responses to customer queries.
Target Audience
Kenyt primarily targets businesses across various industries, including real estate, healthcare, education, automotive, retail/e-commerce, hospitality, manufacturing, and BFSI, seeking to improve customer engagement and lead generation.
Features
- Omni-channel support including web chat, WhatsApp Business API, email, voice, SMS/RCS, Facebook Messenger, Instagram, Telegram, and Line
- AI-powered virtual assistants for marketing, sales, HR, recruitment, and IT service management
- Advanced NLU (Natural Language Understanding) for personalized engagement based on user context and segmentation
- AI CRM with custom objects, lead management, sales automation, and pipeline management
- AI Service Desk with intelligent department routing, video call & screen share, and ticket management
- Integration capabilities with HubSpot, Shopify, Stripe, Salesforce, Exotel, Zoho, Razorpay, and Callyzer
- Reporting and dashboards for tracking campaign performance, lead conversions, and user activity
- No-code AI app platform for building custom workflows and applications