Keepoala offers a mobile application that incentivizes e-commerce customers to keep their online orders instead of returning them. By retaining purchases, users avoid generating return logistics, reduce packaging waste, and earn rewards like partner shop vouchers. This system helps online retailers decrease their return rates while promoting more sustainable consumer behavior.
Funding
$60K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Online shoppers frequently return purchased items, leading to significant costs for retailers and negative environmental impacts due to increased carbon emissions and packaging waste. Current return processes often lack incentives for customers to keep their purchases, contributing to high return rates.
Solution
Keepoala offers a platform that incentivizes online shoppers to reduce returns by rewarding them for keeping their purchases. Through a mobile app, users can track their orders, monitor their environmental impact by calculating avoided CO2 emissions and packaging waste, and participate in community challenges. By keeping orders, users earn points that can be redeemed for vouchers and discounts at partner shops, as well as rewards for sustainable mobility options. The platform also provides retailers with insights into return reasons through a dashboard, enabling them to identify and address the root causes of returns.
Target Audience
Keepoala targets online shoppers who are environmentally conscious and retailers seeking to reduce return rates, increase customer loyalty, and gain insights into return behavior.
Features
- Mobile app for tracking online orders and monitoring environmental impact
- Automatic order tracking for partner online shops
- In-app scanner for adding orders from non-partner shops
- Gamified experience with community challenges and progress tracking
- Reward system with points redeemable for vouchers, discounts, and sustainable mobility options
- Return reason feedback to help retailers improve their offerings
- Retailer dashboard providing insights into return reasons and product warnings
- Shop system plug-ins for easy integration with e-commerce platforms like Shopify and Shopware