The startup offers a customer engagement and retention platform that integrates with WhatsApp to streamline customer data collection and management. This enables businesses to automate loyalty programs, send targeted communications, and engage with customers in real-time, enhancing sales growth and customer relationships.
Funding
$650K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Businesses struggle to effectively re-engage customers and drive revenue growth due to the limitations of traditional marketing channels like email, which often ends up in spam folders, and social media ads, which can be expensive. They need a more direct and engaging way to connect with customers and encourage repeat purchases.
Solution
Keaz offers a customer engagement platform that leverages WhatsApp to automate personalized communication and streamline customer data management, enabling businesses to unlock new revenue streams. By connecting to Shopify, Keaz allows businesses to create automated flows that trigger targeted messages based on customer behavior, such as abandoned carts or post-purchase follow-ups. The platform also provides tools for sending newsletters, engaging in live chat, and tracking the impact of WhatsApp marketing on repurchase rates, resulting in improved customer loyalty and increased sales.
Target Audience
Keaz primarily targets e-commerce businesses using Shopify that are looking for a more effective way to engage with their customers, increase repurchase rates, and drive revenue growth through personalized WhatsApp communication.
Features
- Integration with Shopify to automatically re-engage customers via WhatsApp
- Automated flows triggered by customer behavior (e.g., abandoned cart, new order)
- Newsletter functionality for sending personalized messages to target groups
- Live chat feature for direct customer interaction and support
- Real-time metrics dashboard to track the impact of WhatsApp marketing on repurchase rates and revenue
- Campaign templates for quick setup of automated customer engagement strategies
- Contact-based pricing model, with the first 100 contacts free