KaziKazi is a Kenyan gig-work marketplace that connects people who need tasks done with verified workers, using M-Pesa-powered escrow for secure payments and GPS tracking for transparency. The platform verifies every worker's national ID before their first jobbind and releases payment only after completion is confirmed with photo proof. Workers can withdraw earnings instantly to M-Pesa via the "Toa Pesa" feature, and trusted workers can grow their income share from 80% up to 90% as they climb the rank system.
Funding
Funding not disclosed
Founders
Product
Problem
Informal work in Kenya runs on trust, but both sides take a leap of faith: posters risk paying for work that never happens or is done poorly, while workers risk completing jobs and never getting paid. This lack of accountability and verification makes it hard for people to safely hire gig workers or for workers to reliably earn a living.
Solution
KaziKazi is a mobile marketplace that pairs job posters with pre-verified workers, securing payments in M-Pesa escrow before work begins. Every worker's national ID is verified before their first job, and live GPS tracking follows deliveries and tasks from start to finish. Payments are only released to the worker's M-Pesa once the job is confirmed complete, often with photo proof. The platform handles posting, accepting, communicating, paying, and rating kazis while holding funds safely until both sides are satisfied.
Target Audience
Primary users are Kenyan individuals and small businesses who need everyday tasks completed errands run and packages delivered, plus informal workers seeking verified, escrow-protected earning opportunities.
Features
- National ID verification for all workers before they can accept any job
- M-Pesa escrow that holds payment until the job is confirmed complete
- Live GPS tracking for delivery, shopping, and recycling categories
- Photo-proof completion capture for pickup and drop-off verification
- Ratings and reviews on both sides, letting top workers earn "Kazi Ambassador" status and a 90% income share
- Toa Pesa instant withdrawal feature that sends earnings to M-Pesa in moments
- In-app chat for communication between posters and workers
- Optional KRA PIN integration for generating tax reports
- Category support for deliveries, buy-for-me shopping, giveaways, and recycling