Kauz provides a self-service platform that integrates generative AI and natural language understanding to create customizable chatbots for customer and employee communication. This technology enables businesses to maintain 24/7 customer support and streamline internal processes, enhancing service quality and operational efficiency.
Funding
$2.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to provide consistent, 24/7 support to customers and employees, leading to delayed responses and inefficient internal workflows. Existing chatbot solutions often lack the customization and control needed to ensure accurate and reliable information delivery.
Solution
Kauz provides a self-service aiStudio platform that enables businesses to create and manage customizable AI assistants for both customer and employee communication. By integrating generative AI, natural language understanding (NLU), and a no-code interface, the platform allows users to build AI agents tailored to specific use cases, such as customer service, IT help desks, and internal knowledge management. The aiStudio offers features for controlling AI conversations, defining pre-set answers, and fine-tuning models to ensure reliable and relevant responses. With built-in analytics dashboards, businesses can track content usage, user satisfaction, and the overall business impact of their AI assistants.
Target Audience
Kauz targets businesses of all sizes seeking to improve customer communication, streamline internal processes, and enhance overall operational efficiency through customizable AI-powered chatbots and virtual assistants.
Features
- No-code aiStudio platform for transparent configuration of AI applications
- Hybrid AI approach, combining ChatGPT and open-source models
- NLU-based industry templates for controlled and predictable results
- Hallucination control through conversation steering, predefined answers, and parameter tuning
- Integrated content management system with multimedia support
- Analytics dashboards for monitoring content usage and user satisfaction
- GDPR-compliant EU data hosting with optional on-premise deployment
- Support for private large language models
- Open ERP and CRM interfaces for integration with existing systems
- Multi-agent systems enabling specialized agents for different use cases that can be combined as needed