Kasisto provides KAIgentic, an agentic AI platform designed for banks that combines conversational and generative AI with a multi‑agent architecture to deliver real‑time, personalized assistance while enforcing regulatory compliance. The system accesses live account data, automates routine inquiries, and proactively offers financial guidance, reducing inbound volume, cutting support costs, and creating new revenue opportunities. It can be deployed in private cloud or on‑premises and integrates with existing digital banking platforms via pre‑built APIs.
Funding
Funding not disclosed
Founders
Product
Problem
Financial institutions struggle to deliver personalized, real-time banking assistance across multiple channels while maintaining strict regulatory compliance and reducing high operational costs associated with manual support.
Solution
Kasisto offers KAIgentic, an agentic AI platform built specifically for banks that combines conversational and generative AI with a multi‑agent architecture. Specialized agents handle customer experience, compliance, knowledge retrieval, and operational tasks, all while accessing real account data and transaction history. The system enforces policy rules before each response, logs every action for auditability, and eliminates hallucinations by grounding outputs in live APIs. By automating routine inquiries and providing proactive, context‑aware advice, KAIgentic reduces inbound volume, cuts support costs, and creates new revenue opportunities through personalized financial guidance. The platform can be deployed in private cloud or on‑premises and integrates with existing banking systems via pre‑built APIs.
Target Audience
Primary customers are retail and commercial banks, credit unions, and other financial institutions seeking AI‑driven digital assistants for both consumer‑facing channels and internal employee support.
Features
- Multi‑agent coordination with dedicated Customer Experience, Compliance, Knowledge, and Operations agents
- Real‑time access to account data, transaction history, and financial goals for contextual advice
- Policy enforcement and secondary review agents ensure regulatory compliance and zero‑hallucination outputs
- Full audit trail with traceable, explainable actions for risk and compliance teams
- Flexible deployment options (private cloud or on‑premises) and pre‑built integrations with major digital banking platforms
- Proactive outreach capabilities that initiate personalized financial recommendations without user prompting
- Scalable behavioral personalization engine that adapts to individual customer behavior in real time