Kare Support is a digital marketplace that connects households and small businesses with pre‑screened freelancers for in‑home care, medical assistance, and cleaning services. Its AI‑driven matching engine filters candidates by certifications, availability, and location, and the platform provides integrated scheduling, invoicing, escrow payments, and HIPAA‑compatible messaging to streamline compliance and workflow.
Funding
Funding not disclosed
Founders
Product
Problem
Families and small businesses often struggle to locate qualified, trustworthy freelancers for in‑home care, medical assistance, and cleaning tasks, leading to gaps in service continuity and increased administrative overhead. Traditional hiring channels lack real‑time matching, transparent pricing, and standardized vetting, making it difficult to ensure reliability and compliance. Consequently, care recipients may experience delayed support or sub‑par service quality.
Solution
Kare Support operates a digital marketplace that instantly connects employers with pre‑screened freelancers offering house‑care, medical check‑ups, and cleaning services. Employers post detailed job specifications, and the platform’s algorithmic matching engine recommends candidates based on skill tags, availability, and geographic proximity. Freelancers submit proposals through a secure portal, enabling employers to review credentials, certifications, and peer ratings before selection. Integrated scheduling, invoicing, and payment processing streamline the end‑to‑end workflow, while encrypted communications protect personal health information. The system also generates compliance reports and audit trails to satisfy regulatory requirements for home‑based care.
Target Audience
The primary users are households and small enterprises seeking reliable in‑home care, medical assistance, or cleaning services, as well as freelance caregivers and service providers looking for vetted job opportunities.
Features
- AI‑driven matching engine that filters freelancers by certifications, experience, and real‑time availability
- Secure, HIPAA‑compatible messaging and document exchange for care plans and consent forms
- Built‑in invoicing, escrow payment, and automated payroll disbursement with support for multiple currencies
- Rating and review system with verified credentials to maintain service quality and trust
- Role‑based access controls and audit logs for compliance with health‑service regulations
- Mobile‑responsive dashboard for employers and freelancers to manage bookings, track hours, and update status in real time
- API integrations for third‑party EHR and property‑management platforms via RESTful endpoints