Kapuli
Kapuli is a booking platform for tour operators that unifies trip management, payments, and guest communication into a single system. It provides operators with a branded booking website, a WYSIWYG editor, and a free mobile app for trip leaders, with features like automated refund calculations and AI-assisted itinerary drafting.
- Hospitality & Travel Technology
- Software Only
- Artificial Intelligence
Funding
Founders
Founder details are not available yet.
Product
Problem
Tour operators manage trips across fragmented tools—a description on the website, seats in a spreadsheet, conversations in an inbox, and payments elsewhere—which often disagree with each other, and the guest finds out first. Manual arithmetic for cancellation refunds and an inability to edit the booking website without a developer add further overhead to an already margin-thin business.
Solution
Kapuli is a booking platform where a departure lives as a single object, with the trip, itinerary, rooms, seats, money, and people all in agreement with each other. Tour operators get a booking site on their own domain and brand, with a WYSIWYG editor the team can use directly. Guests book, pay their share of a group booking, submit documents, and follow the trip journal from their own devices. The platform also includes a free mobile app for trip leaders to build itineraries, carry guest lists, and write the journal in text, voice, or photos, with offline synchronization.
Target Audience
Primary customers are boutique tour operators and expedition companies with 12 to 49+ active departures who need a unified platform for trip management, bookings, and guest communication without ceding their brand or guest relationship.
Features
- Single-object departure management: trip, itinerary, rooms, seats, and payments all read from one source, with seat availability and booking status updating automatically
- Embedded, brandless checkout on the operator's own domain with group members paying their own share (bring-your-own-Stripe on Boutique and higher plans)
- Kap AI drafts day-by-day itineraries from a trip description and clears operations tasks that are waiting on approvals rather than decisions
- Migration service that moves an existing website within four weeks, preserving content, URLs, and search ranking, followed by a self-service WYSIWYG editor
- Mobile app with automated journal sync, KapSight species identification for wildlife trips, and offline functionality for remote areas
- Configurable deposits, due dates, cancellation terms, and refund calculations set once and overridden per trip or departure