About JustAnswer

JustAnswer connects users with over 12,000 verified experts across 700+ categories for on-demand advice via chat or text. Get immediate, reliable answers to your legal, medical, automotive, and other complex questions from qualified professionals.

<problem> Individuals often face complex questions across various domains, such as legal, medical, or automotive issues, where immediate, reliable expert advice is needed. Accessing qualified professionals for these inquiries can be time-consuming and costly, involving scheduling appointments and incurring significant consultation fees. </problem> <solution> JustAnswer provides on-demand access to a network of over 12,000 verified experts across more than 700 categories, including legal, medical, and automotive fields. Users can connect with these professionals via chat or text to receive timely and accurate answers to their questions. The platform facilitates direct communication, allowing users to discuss their specific situations and obtain personalized guidance without the need for traditional in-person consultations. This model offers a convenient and cost-effective alternative for obtaining expert advice. </solution> <features> - Access to over 12,000 verified experts across 700+ categories, including legal, medical, automotive, and more. - Real-time chat and text-based communication with experts. - A rigorous 8-step expert quality process, including license and credential verification, expert tests, and performance reviews. - 24/7 availability of experts, ensuring assistance is accessible at any time. - Ability to ask follow-up questions to clarify information or explore further details. - Diverse expertise covering specific fields like cardiology, criminal law, and auto mechanics. - Customer ratings and peer reviews contribute to maintaining expert quality standards. - A quality algorithm and advisory board provide ongoing guidance and oversight for expert performance. </features> <target_audience> The platform serves individuals seeking quick, reliable answers to personal or professional questions across a broad spectrum of topics, including legal matters, health concerns, and technical issues. </target_audience> <revenue_model> Revenue is generated through a monthly membership subscription model, with pricing varying by category of expertise. A one-time join fee is also applied upon initial sign-up. </revenue_model>

What does JustAnswer do?

Where is JustAnswer located?

JustAnswer is based in Covina, United States.

When was JustAnswer founded?

JustAnswer was founded in 2003.

How much funding has JustAnswer raised?

JustAnswer has raised 25700000.

Location

Covina, United States

Founded

2003

Funding

25700000

Employees

915 employees

Major Investors

Crosslink Capital

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JustAnswer

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Executive Summary

justanswer.com 30K+

Crunchbase

Founded 2003 – Covina, United States

Funding

Estimated Funding

$20M+

Major Investors

Crosslink Capital

Team (500+)

No team information available.

Company Description

Problem

Individuals often face complex questions across various domains, such as legal, medical, or automotive issues, where immediate, reliable expert advice is needed. Accessing qualified professionals for these inquiries can be time-consuming and costly, involving scheduling appointments and incurring significant consultation fees.

Solution

JustAnswer provides on-demand access to a network of over 12,000 verified experts across more than 700 categories, including legal, medical, and automotive fields. Users can connect with these professionals via chat or text to receive timely and accurate answers to their questions. The platform facilitates direct communication, allowing users to discuss their specific situations and obtain personalized guidance without the need for traditional in-person consultations. This model offers a convenient and cost-effective alternative for obtaining expert advice.

Features

Access to over 12,000 verified experts across 700+ categories, including legal, medical, automotive, and more.

Real-time chat and text-based communication with experts.

A rigorous 8-step expert quality process, including license and credential verification, expert tests, and performance reviews.

24/7 availability of experts, ensuring assistance is accessible at any time.

Ability to ask follow-up questions to clarify information or explore further details.

Diverse expertise covering specific fields like cardiology, criminal law, and auto mechanics.

Customer ratings and peer reviews contribute to maintaining expert quality standards.

A quality algorithm and advisory board provide ongoing guidance and oversight for expert performance.

Target Audience

The platform serves individuals seeking quick, reliable answers to personal or professional questions across a broad spectrum of topics, including legal matters, health concerns, and technical issues.

Revenue Model

Revenue is generated through a monthly membership subscription model, with pricing varying by category of expertise. A one-time join fee is also applied upon initial sign-up.