JustAnswer connects users with over 12,000 verified experts across 700+ categories for on-demand advice via chat or text. Get immediate, reliable answers to your legal, medical, automotive, and other complex questions from qualified professionals.
Funding
$25.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Individuals often face complex questions across various domains, such as legal, medical, or automotive issues, where immediate, reliable expert advice is needed. Accessing qualified professionals for these inquiries can be time-consuming and costly, involving scheduling appointments and incurring significant consultation fees.
Solution
JustAnswer provides on-demand access to a network of over 12,000 verified experts across more than 700 categories, including legal, medical, and automotive fields. Users can connect with these professionals via chat or text to receive timely and accurate answers to their questions. The platform facilitates direct communication, allowing users to discuss their specific situations and obtain personalized guidance without the need for traditional in-person consultations. This model offers a convenient and cost-effective alternative for obtaining expert advice.
Target Audience
The platform serves individuals seeking quick, reliable answers to personal or professional questions across a broad spectrum of topics, including legal matters, health concerns, and technical issues.
Features
- Access to over 12,000 verified experts across 700+ categories, including legal, medical, automotive, and more.
- Real-time chat and text-based communication with experts.
- A rigorous 8-step expert quality process, including license and credential verification, expert tests, and performance reviews.
- 24/7 availability of experts, ensuring assistance is accessible at any time.
- Ability to ask follow-up questions to clarify information or explore further details.
- Diverse expertise covering specific fields like cardiology, criminal law, and auto mechanics.
- Customer ratings and peer reviews contribute to maintaining expert quality standards.
- A quality algorithm and advisory board provide ongoing guidance and oversight for expert performance.