JoyWork provides an AR collections coworker for multi-location service operators such as commercial cleaning, HVAC, and landscaping firms. By integrating with Business Central, NetSuite, Sage Intacct, or QuickBooks, it automatically ranks overdue accounts and conducts timed email and phone outreach, accelerating cash flow and reducing overdue invoices. The platform eliminates the need for additional collectors, saving time and improving customer relationships while ensuring payments are received earlier.
Funding
Funding not disclosed
Founders
Product
Problem
Multi-location service operators such as commercial cleaning, HVAC, and landscaping firms often struggle with delayed invoice payments because manual accounts‑receivable follow‑up is time‑consuming and typically only begins after invoices become severely overdue. This leads to cash‑flow gaps, increased administrative overhead, and strained customer relationships across multiple branches.
Solution
JoyWork automates the entire accounts‑receivable follow‑up process for franchisees, roll‑ups, and other multi‑branch service businesses. By integrating directly with ERP systems like Business Central, NetSuite, Sage Intacct, and QuickBooks, the platform continuously ranks overdue invoices and schedules outreach actions. Automated email and phone sequences begin on day one of delinquency, ensuring timely reminders without waiting for 90‑day thresholds. The system centralizes collection activities across all locations, reducing the need for additional collection staff and freeing teams to focus on service delivery. As a result, operators experience faster payments, lower outstanding balances, and maintained customer relationships.
Target Audience
JoyWork is designed for franchise owners, corporate roll‑up managers, and regional directors of service companies with multiple operational sites that need efficient, scalable accounts‑receivable management.
Features
- Seamless bi‑directional integration with major ERP platforms (Business Central, NetSuite, Sage Intacct, QuickBooks) for real‑time invoice data
- Automated prioritization engine that ranks overdue accounts by risk and revenue impact
- Scheduled, customizable email and phone outreach workflows that trigger from day one of delinquency
- Multi‑location dashboard that consolidates collection activity, performance metrics, and payment status across all branches
- Role‑based access controls allowing managers to monitor and adjust collection strategies without exposing sensitive data
- No‑code setup that eliminates the need for additional collection personnel or extensive training