Jour provides a unified digital health platform that combines health insurance, preventive wellness programs, and on‑demand medical support for employees, freelancers, retirees, and public‑sector agents. Through a mobile app, users can consult a network of 80+ health professionals, access nutrition and fitness content, submit claims for instant reimbursement, and participate in gamified wellness challenges, while employers manage coverage and analytics via an automated admin dashboard that reduces HR workload to under two hours per year.
Funding
$193.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Employees and independent workers face fragmented, costly, and hard-to-access healthcare services, leading to missed appointments, high out‑of‑pocket expenses, and reduced productivity for companies.
Solution
Jour (operating under the Alan brand) offers a unified digital health platform that combines health insurance, preventive wellness programs, and on‑demand medical support. Through a mobile app, users can consult a network of 80+ health professionals, access nutrition and fitness content, and submit claims for instant reimbursement. Employers manage coverage, track utilization, and run preventive challenges via an automated admin interface that reduces HR workload to under two hours per year. The service also includes a virtual optician, mental‑health resources, and a gamified wellness program (Alan Play) that encourages healthy habits and team cohesion.
Target Audience
Primary customers are mid‑size to large enterprises seeking to streamline employee health benefits, as well as self‑employed professionals and retirees looking for comprehensive, digital health coverage.
Features
- Integrated health insurance and complementary coverage for employees, freelancers, retirees, and public‑sector agents
- 24/7 access to a digital clinic with dietitians, physiotherapists, pediatricians, and psychologists via chat or video
- Instant claim processing: photo upload of invoices and reimbursement in under 24 hours for 90 % of submissions
- Gamified wellness challenges (step goals, habit tracking) that boost engagement and report average +20 000 steps per user per month
- Employer dashboard that automates enrollment, dispensation, sick‑leave tracking, and provides real‑time analytics on health spend and absenteeism
- Direct ordering of glasses and contact lenses through the app with zero out‑of‑pocket cost for members
- Multilingual customer support responding within 5 minutes by chat and within one business day by email or phone