Journey Live provides a proactive mental health platform that utilizes digital technology and AI to deliver personalized support and resources, achieving over 30% employee engagement. The solution addresses high turnover and burnout by offering rapid access to care, with an average wait time of just three days to connect with a clinician.
Funding
$5.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many organizations struggle with low employee engagement in traditional Employee Assistance Programs (EAPs), leading to underutilization of mental health resources and contributing to high turnover and burnout rates. Long wait times to access care and a lack of personalized support further exacerbate these issues.
Solution
Journey Live offers a proactive mental health platform designed to increase employee engagement and provide rapid access to personalized care. By leveraging digital technology and AI, the platform delivers tailored support and resources, adapting to the specific needs of each organization and its employees. This proactive approach includes custom engagement strategies, digital resources, and concierge-level support from master's-level clinicians, significantly reducing wait times for care. The platform also offers comprehensive support for HR and leadership teams, providing detailed reporting and guidance to enhance the success of mental health programs.
Target Audience
Journey Live primarily targets HR leaders and organizations seeking to improve employee mental health, increase engagement with mental health resources, and reduce turnover and burnout.
Features
- Custom engagement strategies tailored to specific business needs based on employee demographic assessments.
- Proactive digital resources, including self-guided courses, digital scheduling, and check-ins via Zoom, Teams, Slack, and Calendar.
- Personalized support through daily email recommendations and targeted assistance during localized crises.
- Concierge-level support from master's-level clinicians with an average wait time of three days.
- Comprehensive support for HR and leadership teams, including detailed reporting and engagement strategy guidance.
- Global accessibility with services in 190 countries and counseling in over 100 languages.
- Diverse provider network, including 40% providers of color and 12% LGBTQ+ providers in the US.
- Culture-specific content available in over 30 languages.