Upside offers a full‑service housing stability platform for health plans and large employers, detecting housing risk early and assigning dedicated Care Guides to manage intake, placement, and post‑move support. The solution leverages a national network of 33,000+ housing providers, real‑time vacancy tracking, and an integrated dashboard that reports placement outcomes, cost savings, and health impact, turning housing into a measurable component of care and benefits management.
Funding
$5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
1OFounders
Product
Problem
Housing instability among high‑need members leads to health crises, hospitalizations, and workforce disruptions, yet health plans and employers lack dedicated infrastructure to identify, intervene, and resolve these issues at scale.
Solution
Upside provides a full‑service housing stability program that partners directly with health plans and employers to detect housing risk early, assign dedicated Care Guides, and manage the entire resolution process. The platform combines a national network of housing providers with technology that tracks vacancies, prioritizes cases, and records outcomes, enabling rapid placement and ongoing support. Care Guides handle assessments, coordinate logistics, and stay engaged until stable housing is secured, eliminating handoffs to external referrals. Real‑time dashboards give partners visibility into placement metrics, cost savings, and health impact, turning housing into a measurable component of care and benefits management.
Target Audience
Primary customers are health plans (including Medicaid, Medicare Advantage, and dual‑eligible programs) and large employers seeking to reduce member health costs and workforce disruption by addressing housing instability.
Features
- End‑to‑end case management: intake, assessment, placement, and post‑move support handled by dedicated Care Guides
- Real‑time vacancy tracking across a network of 33,000+ partner communities for rapid placement
- Integrated reporting dashboard with outcomes, ROI metrics, and compliance data for health plans and employers
- Technology‑enabled prioritization and workflow automation to accelerate case handling while preserving human judgment
- Scalable national infrastructure that supports Medicaid, Medicare Advantage, D‑SNP, and employer member populations
- Seamless integration with existing care management teams and minimal workflow lift for partners