Joint AI offers AI agents that integrate with existing communication and ERP systems to automate logistics workflows. The platform proactively organizes messages and crafts replies, helping logistics teams reduce firefighting and improve customer satisfaction. By learning and adapting to user needs, Joint AI aims to streamline logistics operations.
Funding
$100K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Freight forwarders and 3PLs often struggle with inefficient communication workflows and data silos across various systems. This leads to manual information requests, follow-ups, and repetitive tasks, resulting in high labor costs and reduced customer satisfaction.
Solution
Joint AI offers an AI-powered agent that integrates with existing communication channels and ERP systems to automate logistics workflows. The platform uses intelligent intent recognition and inquiry categorization to proactively organize messages and craft appropriate responses. By automating standard operating procedures (SOPs) and document handling, Joint AI streamlines operations, reduces the need for manual intervention, and improves overall efficiency. The AI agent learns and adapts to user needs, resolving a significant percentage of regular inquiries automatically and providing visibility into its decision-making process.
Target Audience
The primary target audience includes freight forwarders and 3PLs seeking to automate communication, reduce operational costs, and improve customer satisfaction.
Features
- AI-powered agent for 24/7 logistics support
- Intelligent intent recognition and inquiry categorization
- Seamless integration with existing ERP systems
- Automated SOP and document handling
- Proactive message organization and response generation
- Real-time visibility into AI decision-making
- Continuous learning and adaptation to user needs