Peach is an AI‑powered communication platform for financial aid offices that centralizes all student inquiries in a unified ticketing dashboard. It automatically drafts policy‑compliant email replies and bulk outreach messages, which staff can quickly review and send, helping teams respond faster while maintaining regulatory compliance.
Funding
Funding not disclosed
Founders
Product
Problem
Financial aid offices often handle large volumes of student inquiries across multiple channels, leading to fragmented communication, slow response times, and difficulty ensuring replies comply with federal regulations.
Solution
Peach provides a centralized ticketing system that aggregates all student interactions in a single view, preserving full communication history. Its AI engine drafts policy‑aligned email responses instantly, which staff can review and send, reducing manual effort and ensuring regulatory compliance. The platform also enables personalized email campaigns, allowing teams to target students with tailored, AI‑generated messages at scale. By streamlining workflow and automating routine correspondence, Peach helps financial aid teams respond faster and allocate more time to complex student needs.
Target Audience
Peach is designed for financial aid officers and support staff at colleges, universities, and scholarship organizations that manage high‑volume student communications.
Features
- Unified ticketing dashboard that tracks every student request with complete history
- AI‑drafted email replies that reference federal financial aid regulations
- Staff review workflow for quick approval or editing of AI‑generated messages
- Bulk email campaign tool with AI‑personalized content for targeted outreach
- Integration hooks for common communication channels (e.g., email, web portals)