OpenTab provides mobile tab management software that integrates directly with existing restaurant POS systems for streamlined guest checkout. Guests open and close tabs directly from their phones, eliminating the need for staff to handle physical cards or wait for payment processing. This solution accelerates table turns and allows hospitality staff to focus more on service rather than payment logistics.
Funding
Funding not disclosed
Founders
Product
Problem
In the hospitality industry, traditional tab management can lead to inefficiencies, including long wait times for customers to open and close their tabs, and increased administrative burden for staff. This can result in slower table turnover and reduced customer satisfaction.
Solution
OpenTab provides a mobile payment platform that integrates directly with existing point-of-sale (POS) systems, enabling bar and restaurant patrons to manage and pay their tabs directly from their smartphones. Guests can open, view, and close their tabs without needing to physically hand over a card or wait for a server. This streamlined process reduces payment delays, allowing staff to focus on providing better service and increasing table turnover. OpenTab securely sends customer payment data directly to the POS system, ensuring secure and frictionless transactions.
Target Audience
OpenTab primarily targets bars and restaurants looking to streamline their payment processes, reduce wait times, and improve customer satisfaction, ranging from local establishments to nationwide brands.
Features
- Mobile app available on both iOS and Android platforms for guests to manage their tabs.
- Direct integration with existing POS systems, eliminating the need for new hardware.
- Secure, PCI-compliant tokenization system to ensure secure payments.
- Customer profiles to provide analytics and insights on customer behavior.
- Contactless payment processing to modernize service and improve efficiency.
- Digital tab management, allowing guests to start, view, and close tabs from their phones.
- Tip customization, allowing customers to set a tip when opening or closing a tab, or use their account's default tip setting.