Solar Servicing provides a secure online portal for residential solar loan borrowers to view loan details, make payments, and access educational resources. The platform preserves existing loan terms during servicer transitions, offers RESTful APIs for partner integration, and complies with NMLS licensing and industry privacy standards.
Funding
$40M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Homeowners with solar financing often face fragmented loan servicing, limited access to payment tools, and uncertainty when loan servicers change ownership, leading to potential payment delays and confusion over loan terms.
Solution
Solar Servicing operates the loan servicing platform for residential solar financing agreements, providing a single, secure online portal where borrowers can view account details, make payments, and access supporting resources. The service maintains existing payment schedules and terms, ensuring continuity despite the transition from the previous servicer. Dedicated support agents are available to address inquiries and guide users through the portal. Integrated APIs enable seamless data exchange with partner systems, while compliance with NMLS and privacy regulations safeguards borrower information. The platform also offers educational content on tax credits, home resale considerations, and other solar‑related topics to help borrowers maximize the value of their investment.
Target Audience
The primary customers are residential solar loan borrowers who need reliable, ongoing loan servicing and a convenient digital interface for managing payments and account information.
Features
- Secure borrower portal with encrypted login and role‑based access controls for viewing loan balances, payment history, and amortization schedules
- Online payment processing supporting ACH, credit/debit cards, and automated recurring payment setup
- Real‑time account updates and automated email/SMS notifications for upcoming due dates and payment confirmations
- Dedicated support team reachable via phone, email, or chat to resolve servicing issues and answer loan‑related questions
- RESTful Mosaic Financing API for partner integrations, enabling data synchronization with third‑party property management and accounting platforms
- Compliance with NMLS licensing requirements and industry‑standard privacy policies (HIPAA‑like data protection for financial records)
- Resource library offering FAQs, tax credit guidance, and resale information tailored to solar loan borrowers