Heirloom
Heirloom provides an employee-powered improvement program that combines hands-on support with purpose-built software to turn frontline observations into developed ideas, practical experiments, and implemented improvements. The platform tracks a single Idea through six stages—from raising an issue to keeping what matters—with named responders and visible follow-through. The program starts within one focused team, unit, or location, such as a warehouse.
- Enterprise Software
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Most organizations lack a dependable way to turn employee observations into developed ideas, credible experiments, and implemented improvements. Useful knowledge gets mentioned in a meeting, buried in a message, entered into a suggestion form, or abandoned after no one explains what happens next, leaving the most underused source of improvement untapped.
Solution
Heirloom offers an Employee-Powered Improvement Program that combines hands-on program support with purpose-built software to create a dependable path from employee knowledge to action. The platform is built around a continuing Idea that moves through six human stages: raise something, work through it together, decide when needed, try something, see what happened, and keep what matters. A named responder takes responsibility for responding to each Idea, and the original observation remains connected to decisions, trials, evidence, and Results throughout the process. The software supports write-first Ideas with privacy choices, formal decisions, small trials with owners and check-ins, honest Results with supporting evidence, and deliberate cross-team help with sharing previews. Heirloom prepares team visibility, roles, decision responsibility, and the return path from an Idea to its Result, while human operating commitments like named responders and weekly reviews make the path credible.
Target Audience
Primary customers are established organizations—including warehouses and other operational teams—that want to start an employee-powered improvement program within one focused team, unit, or location before scaling further.
Features
- Write-first Ideas with explicit private or team-sharing choice, so employees can raise observations without needing to prepare a formal proposal
- Six-stage workflow (Raise, Work through, Decide, Try, See what happened, Keep what matters) that preserves the continuity of a single Idea through to its Result
- Named team and responder responsibility with backup and response expectations, plus weekly review commitments
- Small trials with an owner and check-in date, supporting practical experiments with named responsibility
- Honest Results with supporting evidence, including successful, unsuccessful, and inconclusive learning classifications
- Discussion, exact reply requests, and working summaries to keep contributions connected and visible
- Optional private Idea thinking and permission-aware Ask Heirloom assistance
- Deliberate cross-team help with a sharing preview, plus visibility controls and stage-based workflows