Forge is a platform that provides hourly workers with on-demand access to job opportunities while equipping employers with tools for task management, flexible scheduling, and real-time communication. This solution addresses the challenges of workforce management by enhancing operational efficiency and employee engagement in deskless environments.
Funding
$20M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many organizations struggle to efficiently manage and engage their deskless or frontline workforce, leading to communication silos, scheduling conflicts, and inconsistent training. This can result in reduced productivity, increased operational costs, and decreased employee satisfaction.
Solution
WorkJam provides a unified platform designed to connect, train, and empower frontline teams, streamlining operations and enhancing employee engagement. The platform offers tools for targeted communication, real-time task management, flexible scheduling, and comprehensive employee learning, all accessible through a single mobile application. By integrating these key functions, WorkJam enables businesses to optimize workforce performance, reduce costs, and improve the overall employee experience. The platform's integration capabilities further extend its functionality by connecting with existing HR, payroll, and other enterprise systems, creating a seamless digital workplace for frontline employees.
Target Audience
WorkJam is designed for organizations with large deskless or frontline workforces across various industries, including retail, hospitality, manufacturing, grocery, and financial services.
Features
- Targeted Messaging: Enables one-to-one, one-to-many, and one-to-list communication with compliance controls.
- Smart Task Assignment: Automates task distribution based on employee skills and availability, with real-time tracking and actionable reporting.
- Flexible Scheduling: Provides real-time schedule access, self-service shift swapping, and open shift pools to optimize staffing and reduce manager time.
- Employee Learning: Delivers targeted training through microlearning modules with gamification features like badges and leaderboards.
- Express Pay: Offers on-demand early access to earned wages to reduce financial stress and improve retention.
- Integration Framework: Seamlessly connects with Microsoft Teams, UKG, Salesforce, and other collaboration platforms via SSO, native apps, and Azure services.
- Digital Punch Clock: Provides a digital time-keeping solution for accurate tracking of employee hours.