Adalace offers a salon and spa management platform that combines standard scheduling, payments, and inventory tools with an integrated AI assistant named Ada. Ada automatically texts clients, books and rebooks appointments, sells add‑ons, and follows up to fill empty slots and recover lost customers, operating 24/7 within the software.
Funding
Funding not disclosed
Founders
Product
Problem
Salons and spas often rely on fragmented software tools that require manual scheduling, client outreach, and inventory tracking, leading to missed appointments, underutilized staff time, and low client retention.
Solution
Adalace offers an integrated salon and spa management platform that combines scheduling, payments, inventory, and analytics with an AI-driven front desk named Ada. Ada automatically texts clients, books and rebooks appointments, confirms visits, sells add‑ons, and reengages lost customers, operating 24/7 through the connected calendar and client database. By automating routine front‑office tasks, the platform fills empty slots, reduces manual workload, and provides real‑time insights to help businesses optimize operations and improve client loyalty.
Target Audience
Primary customers are independent salon and spa owners, as well as multi‑location boutique chains seeking to streamline front‑office operations and boost client retention.
Features
- AI front‑desk assistant (Ada) that handles client texting, appointment booking, rebooking, and follow‑up without human intervention
- Automated confirmation reminders and add‑on sales to increase revenue per visit
- Integrated scheduling and calendar management with online booking capabilities
- Built‑in payment processing, inventory tracking, and staff management in a single dashboard
- Real‑time analytics and reporting on bookings, revenue, and client retention metrics
- Mobile access for staff to manage appointments, client notes, and payments on the go
- Seamless client management with automated note updates and communication history