Funding
Funding not disclosed
Founders
Product
Problem
NHS hospitals face significant challenges in managing clinical coding backlogs, leading to increased operational costs and potential delays in patient care. The manual process of analyzing free-text clinical documentation is time-consuming and resource-intensive, often requiring overtime or agency staff to maintain acceptable throughput.
Solution
Jigsaw Medical offers an AI-powered clinical coding assistant designed to automate the analysis of free-text clinical documentation within NHS Electronic Patient Record (EPR) systems. The platform leverages explainable AI to read and interpret patient records, identifying and assigning accurate ICD-10 and OPCS-4 codes. By integrating seamlessly into existing workflows, Jigsaw Medical enhances the capacity of clinical coding teams, reduces reliance on manual processes, and mitigates associated agency and overtime expenditures. The system operates in real-time, ensuring that coded episodes are automatically updated, thereby improving overall coding efficiency and accuracy.
Target Audience
The primary customers are NHS Trusts and hospitals seeking to improve the efficiency and accuracy of their clinical coding operations through AI-driven automation.
Features
- **Explainable AI Engine**: Analyzes free-text documentation using AI models that mimic human coder logic to assign ICD-10 and OPCS-4 codes.
- **Automated Code Assignment**: Identifies and selects primary diagnosis and main procedure codes directly from relevant patient record documents.
- **EPR System Integration**: Operates within existing EPR systems, requiring no additional logins or screens for clinical staff or coders.
- **Real-time Processing**: Provides end-to-end automation that runs 24/7, updating coded episodes directly within the EPR workflow.
- **Accuracy Assurance**: Employs internal quality assurance processes, including spot checks and confidence scoring by accredited clinical coders, to ensure high accuracy.
- **Cyber Essentials+ Certified**: Adheres to government-backed security standards for robust defense against cyber threats.
- **DSP Toolkit Compliant**: Meets NHS Data Security and Protection Toolkit requirements for secure handling of patient data.
- **AWS Cloud Infrastructure**: Built on secure and redundant Amazon Web Services infrastructure with industry-leading security practices.