Jiffy is a digital marketplace that connects homeowners and property managers with pre‑screened, insured tradespeople for on‑demand maintenance and repair work. The platform provides real‑time availability, instant in‑app quoting, secure payment processing, and a job‑tracking dashboard with status updates and technician ETA. Integrated rating and review tools maintain service quality and guide future bookings.
Funding
Funding not disclosed
Founders
Product
Problem
Homeowners often face difficulty locating vetted, local tradespeople and must manage fragmented scheduling, quoting, and payment processes, leading to delays and uncertainty in completing routine maintenance or repair tasks.
Solution
Jiffy offers a digital marketplace that matches homeowners with pre‑screened service professionals in their vicinity for on‑demand maintenance and repair jobs. The platform aggregates real‑time availability, generates instant quotes, and handles secure payment processing within a single workflow. Users can book, track, and complete jobs through a mobile or web interface, reducing the time and effort required to coordinate home services. Integrated rating and review mechanisms help maintain service quality and build trust between parties. Automated notifications keep both homeowners and technicians informed of upcoming appointments and job status changes, streamlining communication and reducing missed appointments.
Target Audience
The primary customers are residential homeowners and property managers who require reliable, quick access to qualified maintenance and repair services for their properties.
Features
- Curated network of background‑checked, insured tradespeople covering plumbing, electrical, HVAC, carpentry, and general handyman services
- Real‑time availability engine that displays open time slots and enables instant booking
- In‑app quoting tool that provides itemized cost estimates based on job details and location
- End‑to‑end encrypted payment gateway supporting credit cards, ACH, and digital wallets, with automatic invoicing and receipt generation
- Job tracking dashboard with status updates, technician ETA, and photo documentation of completed work
- Post‑service rating and review system that feeds into professional ranking and recommendation algorithms
- Automated SMS/email reminders for upcoming appointments, service confirmations, and follow‑up surveys
- Compliance‑focused data handling with role‑based access controls and GDPR/CCPA‑compatible privacy settings