Jem integrates with WhatsApp to deliver payslips, timesheets, and rosters while providing frontline employees with Earned Wage Access, all through a platform that is accessible on 95% of mobile devices in South Africa. This solution addresses the challenge of reaching deskless workers, achieving over 80% employee adoption rates without the need for new software onboarding.
Funding
$46.9M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
GFFounders
Product
Problem
Many frontline or deskless employees lack consistent access to company communications and HR services due to limited access to email, computers, or dedicated employee self-service (ESS) applications. Traditional methods of delivering payslips, timesheets, and company updates are often inefficient, paper-based, and fail to reach a significant portion of the workforce in a timely manner. This creates communication silos and administrative overhead for HR departments.
Solution
Jem provides a platform that integrates with existing HR systems to deliver payslips, timesheets, rosters, company communications, and earned wage access directly to frontline employees via WhatsApp. By leveraging a widely adopted messaging platform, Jem achieves high employee adoption rates without requiring new software onboarding or access to company email. The platform streamlines HR processes, improves communication, and offers employees convenient access to essential information and financial wellness tools. Jem's dashboard provides real-time insights and centralized HR workflows, enabling efficient workforce management.
Target Audience
Jem primarily targets companies with a large proportion of deskless or frontline employees, particularly in industries such as retail, hospitality, manufacturing, and logistics, who seek to improve communication, streamline HR processes, and offer financial wellness benefits.
Features
- Payslip distribution via WhatsApp, replacing paper-based systems
- Delivery of timesheets and rosters directly to employee mobile devices
- Company-wide communication features for announcements, document sharing, and polls
- Earned Wage Access (EWA) functionality, allowing employees to access a portion of their wages before payday
- Integration with existing HR and payroll systems via API
- Real-time dashboard for HR administrators with centralized workflows and actionable data
- Employee adoption rates exceeding 80% due to WhatsApp integration
- Secure delivery of sensitive information with encryption