The startup offers a sales automation platform that utilizes AI-powered chatbots and a multi-agent panel to streamline customer communications across multiple channels. By integrating e-commerce catalogs from platforms like WooCommerce and Shopify into a single WhatsApp interface, the solution reduces operational costs and enhances conversion rates for businesses.
Funding
$12.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AOSUFounders
Product
Problem
Many businesses struggle to integrate and manage various digital channels like WhatsApp, Facebook Messenger, and e-commerce platforms, leading to fragmented customer experiences and operational inefficiencies. Existing chatbot solutions often lack the ability to seamlessly connect with diverse systems and require significant development efforts.
Solution
Jelou provides an AI-powered platform that unifies business applications, chatbots, and back-office systems into a single, multi-agent interface, streamlining customer interactions and internal processes. The platform's "Brain" technology enables the creation of composable software applications accessible through messaging channels like WhatsApp, allowing businesses to build and deploy "mini-apps" without traditional cloud computing infrastructure. Jelou integrates generative AI capabilities, including ChatGPT, to facilitate natural language conversations and automate tasks such as balance inquiries, account openings, and credit management. By offering a unified environment for managing customer engagement and transactions, Jelou reduces the need for multiple applications and simplifies digital operations.
Target Audience
Jelou primarily targets businesses in e-commerce, finance, and retail sectors that seek to streamline customer communications, automate transactions, and enhance user engagement through AI-powered conversational interfaces.
Features
- AI-powered chatbots for automating customer interactions across multiple channels (WhatsApp, Facebook Messenger, Telegram, WeChat, Web)
- "Brain" technology for building and deploying composable software applications as "mini-apps" within messaging channels
- Integration with e-commerce platforms (e.g., WooCommerce, Shopify) for in-chat product catalogs and transactions
- AI-Commerce capabilities for enabling secure payments, KYC verification, and electronic signatures within chat conversations
- Real-time personalization and smart recommendations based on user data and behavior patterns
- Integration with third-party systems via APIs, including accounting software, payment gateways, and CRM platforms
- Support for biometric authentication and multi-factor authentication to enhance security
- Compliant with security standards such as ISO 27001, GDPR, and PCI DSS