Jeenie operates a Direct-To-Interpreter (DTI) platform providing on-demand live interpreting services across over 300 languages, including ASL and rare dialects. The platform connects users instantly with qualified linguists via video remote interpreting (VRI) or over the phone (OPI) for critical communications. This service supports sectors like healthcare and government by ensuring immediate, high-quality language access on any device.
Funding
$9.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TCFounders
Product
Problem
Individuals and organizations often face communication barriers due to language differences, hindering effective interaction and access to essential services. Traditional interpreting services can be costly, require advanced scheduling, and may not be readily available in all languages or situations.
Solution
Jeenie offers a mobile platform that provides on-demand access to qualified, live interpreters in over 300 languages, including American Sign Language, via video or audio call. The platform connects users directly to interpreters in seconds, eliminating the need for call centers or complicated scheduling. Jeenie's service is accessible on any device, including smartphones, tablets, computers, and landlines, making it a versatile solution for various industries and individual needs. The platform supports integration with existing video conferencing platforms like Zoom and Microsoft Teams, and offers features such as real-time usage reporting, data export, and account management for business clients. Jeenie's interpreters are vetted, experienced, and, in the case of medical interpreters, HIPAA-trained, ensuring quality and accuracy in critical communication scenarios.
Target Audience
Jeenie serves healthcare providers, migration and refugee support organizations, legal and social services, educational institutions, government entities, and individuals who require immediate and reliable interpreting services.
Features
- On-demand access to live interpreters via video or audio call
- Support for over 300 languages, including rare and indigenous languages, and American Sign Language (ASL)
- Fast connection times, averaging less than 13 seconds
- Direct-to-interpreter platform, eliminating call centers and intermediaries
- Integration with existing video platforms like Zoom, Doxy, MS Teams, and Google Meet
- HIPAA-trained and vetted medical interpreters
- Real-time usage reporting and data export for business accounts
- Custom onboarding support and dedicated account managers for premium business accounts
- TeleJeenie™ (OPI) for landline integration and call center support
- Compliant with SOC2, HIPAA, and GDPR standards