RetentionPro is an operations platform designed for ad agencies that automates client sentiment surveys and streamlines consent collection for case studies. By simplifying these processes, it enhances client engagement and provides actionable insights, allowing agencies to optimize their service delivery and improve client satisfaction.
Funding
Funding not disclosed
Founders
Product
Problem
Ad agencies often struggle to consistently gather client feedback and secure approvals for case studies, leading to missed opportunities for service optimization and marketing content creation. Manual processes for collecting client sentiment and consent are time-consuming and inefficient.
Solution
RetentionPro is an operations platform designed to automate client sentiment surveys and streamline consent collection for ad agencies. The platform enables agencies to send pre-personalized surveys monthly, providing actionable insights into client satisfaction. It also simplifies the process of obtaining client consent for case studies, allowing agencies to easily secure authorized use of client testimonials and results. By automating these key processes, RetentionPro enhances client engagement, improves service delivery, and facilitates the creation of compelling marketing materials.
Target Audience
RetentionPro is designed for ad agencies executing paid media campaigns across various platforms, including search, social, and programmatic advertising.
Features
- Automated monthly client sentiment surveys with pre-personalized email delivery
- One-click client consent for case studies, enabling authorized use of client wins and praise
- Bulk upload templates for quick onboarding of clients and team members
- User permission levels (Analyst, Admin, Owner) to control access to client data and platform features
- Dashboard for viewing analysis and responses for assigned or all clients