Jayna provides a B2B voice AI platform that helps teams build natural-sounding phone agents for high-volume workflows like scheduling, intake, and triage. The platform enforces configured business logic, collects structured data instead of messy transcripts, and handles consent and escalation rules explicitly. It targets industries such as dental, healthcare, insurance, legal, and financial services where call accuracy and process consistency are critical.
Funding
Funding not disclosed
Founders
Product
Problem
Teams in high-volume phone operations often rely on manual scheduling, intake, and triage processes that are error-prone, inconsistent, and resource-intensive. Missed calls, unstructured data capture, and vague conversations lead to operational inefficiencies and lost business opportunities.
Solution
Jayna is a B2B voice AI platform that lets teams build phone agents which sound natural, collect clean business data, and follow configured workflows precisely. The system opens calls with AI disclosure and recording consent, then guides callers through structured data collection—including dates, lists, nested objects, and eligibility flags—before suggesting next steps based on business data. It supports branching logic, escalation rules, and human handoffs when needed, so every call ends with a structured payload rather than a transcript. Jayna is designed for workflows that require repeatable process, trust-sensitive routing, and capture of operational records directly from phone calls.
Target Audience
Primary customers are dental, healthcare, insurance, legal, financial, home services, and operations teams that need structured intake, consistent phone workflows, and reliable escalation handling in high-value or high-volume calls.
Features
- Natural conversational UI supporting interruptions, readbacks, and conversational responses that keep callers comfortable
- Strict call-path control where every call follows a configured business path with explicit boundaries for AI notice, recording consent, and required handoffs
- Structured data output that turns calls into usable business records—collected fields include dates, nested objects, lists, notes, eligibility details, and case facts
- Business data integration that checks live sources like availability, policy status, or routing rules to determine next steps
- Escalation rules and human-handoff triggers for urgent, complex, or trust-sensitive situations
- Use-case library with 36 prebuilt workflows spanning dental, healthcare, insurance, legal, financial, local services, and operations