Provides a browser extension that automatically captures detailed bug reports, including device and browser information, console and network logs, reproduction steps, and backend traces. This streamlines the bug reporting process by enabling non-technical team members to generate comprehensive, shareable reports, saving developers 15 to 60 minutes per ticket and reducing miscommunication between QA and engineering teams.
Funding
$12.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
GCFounders
Product
Problem
Bug reporting is often a time-consuming and inefficient process, requiring significant back-and-forth communication between QA and engineering teams. Non-technical team members struggle to provide developers with the detailed information needed to reproduce and resolve issues, leading to delays and miscommunication.
Solution
Jam is a browser extension that streamlines bug reporting by automatically capturing comprehensive data, including device and browser information, console and network logs, reproduction steps, and backend traces. With a single click, users can generate detailed, shareable bug reports that provide developers with all the necessary context to quickly identify and fix issues. Jam integrates seamlessly with popular project management and communication tools, such as Jira, Slack, and Notion, facilitating a more efficient and collaborative bug-fixing workflow. The platform also offers an AI debugger that analyzes captured data to provide further insights and accelerate the debugging process.
Target Audience
Jam is designed for QA engineers, software developers, product managers, and customer support teams who need a more efficient way to report, track, and resolve software bugs.
Features
- Automatic capture of device and browser information, console logs, network logs, and reproduction steps
- Instant replay feature to record and share the steps leading to a bug
- AI debugger that analyzes captured data to identify potential causes and solutions
- Annotation and markup tools to highlight and explain specific issues
- Integration with popular project management tools like Jira, Linear, and Asana
- Integration with communication platforms such as Slack
- Backend tracing to capture server-side logs and identify backend issues
- "Recording Links" feature to get bug reports from anyone, anywhere