isendu provides an automated shipping management platform that connects online stores, marketplaces, and carriers, allowing users to ship packages with a single click. By streamlining the shipping process and enhancing post-sales communication through email and WhatsApp, isendu reduces shipping management time by up to 85% and improves customer satisfaction through timely updates and engagement.
Funding
$6.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
E-commerce businesses often struggle with fragmented shipping processes, leading to inefficiencies in label creation, carrier selection, and customer communication. Managing multiple carriers, tracking shipments, and handling returns manually can be time-consuming and prone to errors, increasing operational costs and reducing customer satisfaction.
Solution
isendu provides a centralized shipping platform that automates and streamlines the entire shipping workflow for e-commerce businesses. The platform connects online stores, marketplaces, and over 160 carriers, enabling users to manage all shipping-related tasks from a single interface. isendu automates label generation, offers a range of delivery options, provides real-time tracking updates, and simplifies the returns process. By automating repetitive tasks and providing end-to-end visibility, isendu helps businesses reduce shipping costs, minimize errors, and improve the overall customer experience.
Target Audience
The primary target audience includes e-commerce businesses of all sizes, from small online stores to large enterprises and 3PL providers, looking to streamline their shipping processes and improve customer satisfaction.
Features
- Integration with popular e-commerce platforms such as Shopify, WooCommerce, and Magento
- Automated label creation and printing with a single click
- Multi-carrier support, connecting to over 160 carriers
- Real-time tracking updates and automated notifications via email and SMS
- Customizable tracking pages to match brand aesthetics
- Automated returns portal for streamlined returns management
- Option to offer customers the choice of preferred parcel shops
- Integration with Google and Trustpilot for automated review requests and responses
- API for integration with existing logistics systems