Integrity Life operates a centralized information hub for existing policyholders of its retail advised, corporate group, and partner life insurance portfolios, guiding them to the appropriate insurers or intermediaries handling policy transfers. The hub provides organized contact details, email addresses, phone numbers, and website links for each portfolio, helping customers manage claims, updates, and inquiries with minimal disruption during the company's liquidation process.
Funding
$49M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Policyholders of Integrity Life’s retail advised, corporate group, and partner insurance portfolios faced uncertainty after the company ceased writing new policies and entered voluntary liquidation, creating a need for clear guidance on how to manage existing coverage and transfer policies to new insurers.
Solution
Integrity Life provides a centralized information hub that directs affected customers to the appropriate insurers or intermediaries handling the transfer of their existing life insurance policies. The hub lists dedicated contact details for each portfolio, including phone numbers, email addresses, and website links, enabling policyholders to quickly reach the responsible parties for claims, policy updates, or service inquiries. By consolidating this information, Integrity Life helps minimize disruption and ensures customers receive timely support during the transition.
Target Audience
Existing policyholders of Integrity Life’s retail advised, corporate group, and partner insurance products, as well as the intermediaries and insurers managing those portfolios.
Features
- Organized contact listings for each portfolio (e.g., QBE/LFI, AIA Australia, Medibank, ahm, Coverforce, Australian Retirement Trust, Five+ Group)
- Direct phone numbers and email addresses for policy inquiries and transfers
- Links to insurer websites for additional resources and online assistance
- Clear guidance on which intermediary or insurer to contact based on the specific policy type
- Updated financial year information and regulatory notices for transparency